Electronic Insurance Notices and Documents Working Group

Kēia hui hana advises the Hawaii Insurance Division on rules and standards for delivering insurance notices and policy documents electronically, replacing or supplementing paper mail. Nānā aku nei ia i consent requirements, accessibility standards, and consumer protection considerations. Nā ʻōlelo aʻoaʻo feed into rulemaking that governs how insurers communicate with policyholders.

How and when your insurance company is allowed to communicate with you electronically is determined by rules this group helps shape. Consumers who prefer paper notices or who lack reliable internet access have an interest in participating during comment periods.