Motor Vehicle Repair Industry Board

The Motor Vehicle Repair Industry Board licenses and regulates motor vehicle repair dealers and mechanics in Hawaii, setting standards for shop registration, repair estimates, written authorizations, and consumer disclosures. It investigates complaints from consumers about deceptive or faulty repair practices and can suspend or revoke licenses of shops that violate the law. The board enforces Hawaii's Motor Vehicle Repair Act, which provides baseline consumer protections for vehicle repairs.

If an auto repair shop in Hawaii overcharges you, performs unauthorized work, or fails to complete a repair properly, this board is the regulatory body where you can file a complaint.