State of Hawaii 911 Board

The State of Hawaii 911 Board oversees the statewide 911 emergency communications system, setting standards for call-taking, dispatch, and technology to ensure consistent and reliable emergency response across all islands. The board oversees the 911 surcharge collected on phone bills, allocates funding for system upgrades and county 911 centers, and guides Hawaii's transition to Next Generation 911 (NG911) technology. It coordinates among the state and four county public safety answering points to improve interoperability and response times.

Every time someone in Hawaii calls 911, the quality of that response depends on systems and standards this board oversees. Residents can engage with the board's public process to advocate for improvements to emergency communications in their county.